Welcome to Risnow Software

Frequently Asked Questions   

Any Flash Screensaver Maker
Any Video Converter
Any Flash Screensaver Maker
Any Flash Screensaver Maker
Any Flash Screensaver Maker
Any Flash Screensaver Maker
Any Flash Screensaver Maker
 
Any Video Converter
1. What is Any Video Converter for?
2. How to install Any Video Converter?
3. How to launch it?
4. Can't open some avi file and convert.
5.I can open wmv file or asf file, but can't be converted to dvd or other format?
6.I'm trying to find a video converter to convert wmv and/or mpg to asf so that I can stream it with a Windows Media Server. Does your software do this?
7. What are video and audio codecs?
8. What Video Codecs Any Video Converter work with?
9.What is bitrate?
10.What is frame rate?
11. When I try to convert AVI to VCD I get mpeg format. Why?
12. Is it possible to convert an AVI Divx file to a MPEG-1 file to make a VCD with your Any Video Converter?
13. I cannot convert mpg/DVD to any other format. Every time I try the program crashes with an error message.
14. Which codec is better when dealing with AVI file?
15. If I purchase this program, how much do future upgrades cost?
16. Is your online order secure?
17. What are values for registered users?
18. I have lost my code, how can I get it again?
19. I have placed an order, when will I get the software?
20. I have a question, how do I?


1. What is Any Video Converter?
Any Video Converter is a professional video converter, It can convert video files from various formats with great stability. It supports converting most video formats including VCD, SVCD, DVD, MPEG1, MPEG2, AVI (DivX, XviD, DV Video, MS MPEG4, Intel indeo Video, Cinepak and other), WMV/ASF and RealMedia (RM) file format. It can also extract audio from video file. An easy-to-use interface allows you to enjoy working with video files without frequently consulting reference materials. You can convert many files in batches regardless of their source formats.


2. How to install Any Video Converter?
Before the installation, please see System Requirements first to make sure that your PC meets the conditions.
Find the setup package you have downloaded from the website. It's an exe file, double click it to run it, then follow the prompts to finish the installation procedure.
After the installation, there is a shortcut created on the desktop and under the programs group, see it from "Start > Programs > Any Video Converter".

3. How to launch it?
When the Any Video Converter is installed successfully on to your computer, there should have a shortcut created on the desktop, you may double click it to launch it. You may also run it from "Start > Programs > Any Video Converter > Any Video Converter".

4.Can't open some avi file and convert.
Your computer should install video decoder for divx, xvid or other format. Download DivX decoder, Xvid decoder.

5. I can open wmv file or asf file, but can't be converted to dvd or other format?
The software is powered by Microsoft DirectX 9, so please install DirectX 9 runtime before convertion.

6. I'm trying to find a video converter to convert wmv and/or mpg to asf so that I can stream it with a Windows Media Server. Does your software do this?
There is not need to convert wmv to asf. Windows Media Server supports wmv files perfectly. WMV is a more advanced format than ASF, we may say that ASF is a previous version of WMV.

7. What are video and audio codecs?
A video or audio Codec (COmpression/DECompression) is a software component allowing to encode data to be stored on a media (CD, DVD, etc...) and/ to decode it to be visualized or heard. There are also so-called "hard" codecs usually embedded to camcorders or digital video players or professional and semi-professional video cards for video editing and composing.

8. What Video Codecs Any Video Converter work with?
Basically Any Video Converter works with all of the video codecs installed at your computer. Here is the description of the most common ones:

"XviD MPEG-4 Video Codec" http://www.xvid.org/ 
XviD is an MPEG4 video codec which is being developed under the open source model, much like the LAME MP3 encoder. It's based upon the efforts made in the Open Source project "OpenDivX" by DivX Networks, which shut it down and closed the source with all the ideas and work spent by many coders from the net. Since the start-over, XviD is developing very fast and is evolving into a very high quality codec.

"DivX 5.0.5 Codec" http://www.divx.com/ 
DivX was originally a hack of the Microsoft MPEG4v3 codec, but has since become a completely separate codec. It is available in both free and purchased versions.
DivX is the most common codec used in the groups, although you will find several versions of the DivX codec that are all used.
The most common versions are 3.11, 4.0n, and 5.0. Officially, installing the most recent version of the codec will allow playing older versions, however, there have been complaints of lowered quality and compatibility when playing files created with the older codecs. Version 3.11 can be installed separately of later versions without much hassle. Getting versions 4 and 5 to coexist on a single computer is very difficult.

"MS MPEG-4 v1,2,3 driver 4.1.0.3927"
These three codecs were the first MPEG4 codecs used. Because better codecs that are also freely available are now present, these codecs should no longer be used for new encodes. It is, however, still necessary to install some or all of these codecs depending on your operating system to support older encodes.

9.What is bitrate?
Bitrate very often used when speaking of video or audio quality and file size -- defines how much physical space one second of audio or video takes in bits (note: not in bytes).The higher the bitrate, the more times per second the original sound is sampled, thus yielding a more faithful reproduction and better sound. When choosing an MP3, weigh the advantage of a higher bitrate against the size of the file. Generally speaking, a bitrate of 128 kbps or higher will provide satisfactory sound quality.

Constant Bit Rate(CBR) encoding maintains the same bitrate throughout an encoded file.
Variable Bit Rate(VBR) is an MP3 encoding method that's used when file size is not an issue. Unfortunately AVOne Video Converter decodes VBR but doesn't encode it.

Selecting the proper bit rate for your projects depends on the playback target: if you're making a VCD for playback on a DVD player, the video must be exactly 1150 Kbps and the audio 224 Kbps.

10.What is frame rate?
In basic terms, a video can be thought of as being made up of numerous snapshots, called frames. Frame Rate defines how many pictures eg. frames one second of video or audio contains, normally used acronym for framerate is fps - frames per second. Human eye can't see picture changes after the framerate is more than ~24fps.

Video files with higher frame rates show motion better but have larger file sizes.Typical frame rates are 29.97 for NTSC video (in American TV system), 25 for PAL (European system) video, and 24 for film. When exporting low-bandwidth versions, select a frame rate that is 1/2, 1/3, or 1/4 of the original frame rate. Setting a frame rate higher than the original frame rate will make the file larger but will not improve the quality.
Note that MPEG format only supports 23.976, 24, 25, 29.97, 30 frame rates.

11. When I try to convert AVI to VCD I get mpeg format. Why?
The mpeg file is the VCD compliant mpeg file. Then you need a VCD burner. We recommend NERO. Burn it with the option "To VCD". Follow the wizard.

12. Is it possible to convert an AVI Divx file to a MPEG-1 file to make a VCD with your Any Video Converter?
Yes, you could convert DivX (avi) file to VCD compliant files (mpeg-1) with Any Video Converter, and then burn it to VCD with a VCD/DVD burner.


13. I cannot convert mpg/DVD to any other format. Every time I try the program crashes with an error message.
Download an MPEG-2 Encoder from internet and install it.

14. Which codec is better when dealing with AVI file?

Of course we recommend DivX, not only its fast speed but also the quality.

15. If I purchase this program, how much do future upgrades cost?
The software is shareware for one-time registration fee only. You will get all the future's versions for free.

16. Is your online order secure?
Yes, it's VeriSign secure.

17. What are values for registered users?
Registered users will get the following values,

  • Permission of keeping the software for permanent using
  • Immediate registration code when the order was passed
  • Detailed registration instructions within 24 hours by email
  • Free technical support by email
  • Free upgrade to the future versions
  • Discount prices for ordering our other products
18. I have lost my code, how can I get it again?
Please click here to send a message to us for resending the registration instructions to you. Make sure the following fields are included in the message.
  • Order ID: ________________________
  • Exact Date: ______________________
  • Full Name: _______________________
  • Email Address: ___________________
  • Zip Code: ________________________
  • Post Address: ____________________
19. I have placed an order, when will I get the software?
You will get the registration name and code as soon as the order is finished! If you have not get the registration name and code, and also have not get the registration email within 24 hours, it may because that your email address is not correct or not reachable! You can send an email to us for resending it with the order ID and correct email address included.

20. I have a question, how do I?
Please click here to send the question to us.
Support Email: support@risnow.com      Web site: http://www.risnow.com

Risnow Audio File Converter  

1. What is Risnow Audio File Converter  for?
2. How to install Risnow Audio File Converter?
3. How to launch it?
4. How to uninstall it from my computer?
5. I want to convert all my mp3(s) to wma , what can I do?
6. If I purchase this program, how much do future upgrades cost?
7. Is your online order secure?
8. What are values for registered users?
9. I have lost my code, how can I get it again?
10. I have placed an order, when will I get the software?
11. I have a question, how do I?

1. What is Risnow Audio File Converter ?
Risnow Audio File Converter  is a flexible and easy-to-use tool that converts audio formats MP2, MP3, WMA, WAV, OGG, GSM, VOX, ADPCM, G-721, G.726, G.723, DSP, U-LAW, A-LAW from one to another. It has an user friendly interface that supports drag & drop. You can convert many files in batches regardless of their source formats.


2. How to install Risnow Audio File Converter ?
Before the installation, please see 
System Requirements first to make sure that your PC meets the conditions.
Find the setup package you have downloaded from the website. It's an exe file, double click it to run it, then follow the prompts to finish the installation procedure.
After the installation, there is a shortcut created on the desktop and under the programs group, see it from "Start > Programs > Risnow Audio File Converter ".

3. How to launch it?
When the Risnow Audio File Converter  is installed successfully on to your computer, there should have a shortcut created on the desktop, you may double click it to launch it. You may also run it from "Start > Programs > Risnow Audio File Converter  > Risnow Audio File Converter ".

4. How to uninstall it from my computer?
For Windows 9x, Me, NT, 2000, please click "Start > Settings > Control Panel" .
For Windows XP, please click "Start > Control Panel".
Click the item "Add/Remove Programs", then select "Risnow Audio File Converter " from the list and click the "Remove" button to uninstall it.

5. I want to convert all my mp3(s) to wma , what can I do?
That's easy. Click the "Add Files" button to select audio files that you want to convert. Then Select output folder and output format (WMA),  Click "Convert Now!" -- Enjoy!

6. If I purchase this program, how much do future upgrades cost?
The software is shareware for one-time registration fee only. You will get all the future's versions for free.

7. Is your online order secure?
Yes, it's VeriSign secure.

8. What are values for registered users?
Registered users will get the following values,

9. I have lost my code, how can I get it again?
Please click here
to send a message to us for resending the registration instructions to you. Make sure the following fields are included in the message.
  • Order ID: ________________________
  • Exact Date: ______________________
  • Full Name: _______________________
  • Email Address: ___________________
  • Zip Code: ________________________
  • Post Address: ____________________
10. I have placed an order, when will I get the software?
You will get the registration name and code as soon as the order is finished! If you have not get the registration name and code, and also have not get the registration email within 24 hours, it may because that your email address is not correct or not reachable! You can send an email to us for resending it with the order ID and correct email address included.

11. I have a question, how do I?
Please
click here to send the question to us.

Any Flash Screensaver Maker  

1. What is Any Flash Screensaver Maker for?
2. How to install Any Flash Screensaver Maker?
3. How to launch it?
4. How to uninstall it from my computer?
5. I want to make screen saver from my flash movie, what can I do?
6. If I purchase this program, how much do future upgrades cost?
7. Is your online order secure?
8. What are values for registered users?
9. I have lost my code, how can I get it again?
10. I have placed an order, when will I get the software?
11. I have a question, how do I?

1. What is Any Flash Screensaver Maker?
Any Flash Screensaver Maker allows you to make your own screensavers from your favorite Macromedia Flash movies. You can make your own screensavers direct from your Flash .SWF files.

2. How to install Any Flash Screensaver Maker?
Before the installation, please see 
System Requirements first to make sure that your PC meets the conditions.
Find the setup package you have downloaded from the website. It's an exe file, double click it to run it, then follow the prompts to finish the installation procedure.
After the installation, there is a shortcut created on the desktop and under the programs group, see it from "Start > Programs > Any Flash Screensaver Maker".

3. How to launch it?
When the Any Flash Screensaver Maker is installed successfully on to your computer, there should have a shortcut created on the desktop, you may double click it to launch it. You may also run it from "Start > Programs > Any Flash Screensaver Maker > Any Flash Screensaver Maker".

4. How to uninstall it from my computer?
For Windows 9x, Me, NT, 2000, please click "Start > Settings > Control Panel" .
For Windows XP, please click "Start > Control Panel".
Click the item "Add/Remove Programs", then select "Any Flash Screensaver Maker" from the list and click the "Remove" button to uninstall it.

5. I want to make screen saver from my flash movie, what can I do?
That's easy. Click the "Add Files" button to select flash swf files that you want to make. Customize Screen Saver background color, backup music, size and Text.  Click "Make Now!" -- Enjoy!

6. If I purchase this program, how much do future upgrades cost?
The software is shareware for one-time registration fee only. You will get all the future's versions for free.

7. Is your online order secure?
Yes, it's VeriSign secure.

8. What are values for registered users?
Registered users will get the following values,
  • Permission of keeping the software for permanent using
  • Immediate registration code when the order was passed
  • Detailed registration instructions within 24 hours by email
  • Free technical support by email
  • Free upgrade to the future versions
  • Discount prices for ordering our other products
9. I have lost my code, how can I get it again?
Please
click here to send a message to us for resending the registration instructions to you. Make sure the following fields are included in the message.
  • Order ID: ________________________
  • Exact Date: ______________________
  • Full Name: _______________________
  • Email Address: ___________________
  • Zip Code: ________________________
  • Post Address: ____________________
10. I have placed an order, when will I get the software?
You will get the registration name and code as soon as the order is finished! If you have not get the registration name and code, and also have not get the registration email within 24 hours, it may because that your email address is not correct or not reachable! You can send an email to us for resending it with the order ID and correct email address included.

11. I have a question, how do I?
Please
click here to send the question to us.

 

 

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